At v98, keeping your personal information safe is something we take seriously. This Privacy Policy explains what data we collect when you use our platform, why we collect it, how it is used, and what your rights are as a registered player in Pakistan.
Last Updated: January 2026Six things you should know about how v98 handles your data. The full policy below is the binding version — these cards are a plain-language summary.
v98 collects personal data only to the extent necessary to operate your account, process PKR deposits and withdrawals, and deliver the gaming experience. We do not collect data for data collection's sake.
All data transmitted between your device and v98 is protected using industry-standard TLS encryption. Sensitive account details and payment information are stored with additional layers of protection at rest.
v98 does not sell, rent or trade your personal information to any third party for their marketing purposes. Data shared with service providers is strictly for the purpose of operating the platform.
When you deposit or withdraw via JazzCash, Easypaisa, Raast or Bank Transfer, your transaction details are handled securely. v98 does not store full payment credentials — only the reference details needed to verify your transaction.
You have the right to access, correct or request deletion of your personal data at any time. Requests are handled by our support team, usually within 7 working days of receipt.
v98 uses cookies to keep your session active, remember your preferences and analyse platform usage. No third-party advertising cookies are used to track you across other websites.
v98 is an online entertainment platform providing sports betting, live casino, slots, fish games and related services primarily to players in Pakistan. When this Privacy Policy refers to "v98", "we", "us" or "the platform", it means the v98 service accessible at v98.ad and any associated applications or tools.
For the purposes of data privacy, v98 acts as the data controller — meaning we determine the purposes and means of processing the personal information you provide when you register and use the platform. This Privacy Policy describes your rights and our responsibilities in relation to that data.
If you have questions about how your personal information is handled, you can reach our support team at any time. Contact details are provided in Section 13 of this policy.
v98 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third-party services that help us operate the platform. Here is a breakdown of the main categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | At registration or identity verification |
| Contact Data | Email address, phone number | At registration or account update |
| Financial Data | PKR transaction references, payment method type, deposit/withdrawal history | When you make a deposit or withdrawal |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically during platform use |
| Technical Data | IP address, device type, browser, operating system | Automatically on each visit |
| Communications Data | Support chat logs, emails sent to v98 | When you contact support |
We do not collect sensitive personal data such as biometric data, health information or religious beliefs unless you voluntarily provide it in a support communication. In that case it is used only to resolve your query and is not stored beyond what is necessary.
Every piece of data v98 collects has a clear purpose. We do not use your information for anything beyond what is described below:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated systems flag an account for review — for example, due to suspected fraud — a human team member reviews the case before any action is taken.
v98 processes your personal data on one or more of the following lawful grounds, depending on the specific activity:
v98 does not sell your personal data. We share it only in the following circumstances and only to the extent necessary:
v98 does not share your personal data with advertising networks, social media platforms or data brokers for targeting or profiling purposes. Any analytics we use are configured to anonymise data before processing.
All financial transactions on v98 are conducted in Pakistani Rupees (PKR). Payment methods currently supported include JazzCash, Easypaisa, Raast, Bank Transfer and debit/credit cards. Here is how we handle your payment-related data:
If you believe there is an error in your transaction history or a discrepancy in your PKR balance, contact support immediately. We will investigate and respond within 3 business days for standard queries, or sooner for urgent matters.
v98 uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. We use the following types of cookies:
v98 does not use third-party advertising cookies or tracking pixels that follow you across other websites. If we introduce any new cookie types in the future, this policy will be updated and you will be notified.
You can manage or clear cookies via your browser settings at any time. Disabling essential cookies will prevent you from logging in or using core platform features.
v98 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable legal obligations. The following general retention guidelines apply:
Protecting your personal data is a priority for v98. We implement a range of technical and organisational security measures to prevent unauthorised access, loss, misuse or disclosure of your information. These include:
Despite these measures, no system is completely immune to risk. In the unlikely event of a data breach that affects your personal information, v98 will notify affected users promptly with details of what happened, what data was involved and what steps are being taken to address it.
On your side, the most important security step is to keep your v98 password strong and confidential. Do not reuse passwords across different platforms and enable any two-factor authentication features available in your account settings.
As a registered player on v98, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your registered email address and a description of your request.
Request a copy of the personal data v98 holds about you. We will provide this within 7 working days.
Ask us to correct inaccurate personal data held in your account at any time.
Request deletion of your personal data, subject to legal retention obligations described in Section 8.
Ask us to limit how we use your data while a query or complaint is being resolved.
Request your personal data in a structured, machine-readable format where technically feasible.
Where processing is based on consent — such as marketing emails — you can withdraw it at any time without affecting prior use.
We will acknowledge all data rights requests within 48 hours and aim to resolve them within 7 working days. Complex requests may take longer, in which case we will keep you updated on progress.
v98 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires users to confirm they are 18 or older, and age verification checks are carried out as part of our standard account review process.
If v98 becomes aware that a minor has registered an account or that personal data of a minor has been inadvertently collected, that account will be suspended immediately and all associated personal data will be deleted as soon as technically possible. If you believe a minor has registered on v98 using false age information, please contact support immediately so the account can be reviewed and closed.
Parents and guardians should be aware that v98 provides tools — such as device-level parental controls — to help prevent minors from accessing online gaming platforms. We encourage responsible use of such tools in any household where minors are present.
v98 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable legal requirements. The "Last Updated" date at the top of this page will always show when the most recent revision was made.
For significant changes — such as a new category of data collection or a new type of third-party sharing — we will notify registered players via a notice on the platform or by email to your registered address. For minor updates that do not materially change how your data is handled, the updated policy will be published here without a separate notification.
We recommend bookmarking this page and checking it periodically. Continued use of v98 after a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with a change, you should stop using the platform and contact support to discuss your options, including account closure.
If you have any questions, concerns or requests relating to this Privacy Policy or the way v98 handles your personal data, our support team is available around the clock — every day of the week, including PSL match days and public holidays in Pakistan.
When submitting a data rights request, please include your registered email address and a clear description of what you are requesting — for example, "I want a copy of all personal data you hold about me" or "I want to delete my account and all associated data". This helps us process your request accurately and without unnecessary delay.
Our support email is [email protected]. All privacy-related emails are handled by a dedicated team member — not an automated system. We take every privacy enquiry seriously and respond personally.
Register your account today and enjoy cricket betting, live casino, slots and fish games in PKR — with the confidence that your personal information is protected every step of the way.