v98 Terms and Conditions

1 Introduction

Welcome to v98. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player", "you", "your") and v98 ("we", "us", "the Platform", "v98") governing your access to and use of the v98 website and all related services including sports betting, live casino, slots, fish games, VIP programme participation and deposits or withdrawals.

By registering an account on v98 or using any feature of the platform, you confirm that you have read, understood and accepted these Terms in full. If you do not agree with any part of these Terms, you should not register an account or use the platform.

v98 is an online entertainment platform offering casino games, sports betting and related services. These Terms apply to your use of the platform regardless of how you access it — whether via a desktop browser, mobile browser or any supported application.

2 Eligibility & Registration

To register and use v98, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. v98 is strictly an adult platform. By registering, you confirm you are 18 or older.
• You must be a real individual acting on your own behalf. Registrations made on behalf of third parties are not permitted.
• You must provide accurate, truthful and complete information during the registration process. This includes your full name, date of birth, contact details and any payment information.
• You may hold only one active account on v98. Registering multiple accounts — whether under the same identity or different identities — is a breach of these Terms.
• You must not be a current employee, contractor or immediate family member of an employee or contractor of v 98 or any of its affiliated entities.
• You must not be accessing the platform from a jurisdiction where online gaming is explicitly prohibited by law applicable to you personally.

During registration, v98 may ask you to verify your identity. This can include providing a copy of a valid national identity card (CNIC), passport or other government-issued identification. Verification is carried out to protect account security and to comply with responsible gaming obligations. Providing false or misleading information during registration or verification is grounds for immediate account closure and forfeiture of any balance.

3 Account Responsibility

Your v98 account is personal to you. You are solely responsible for all activity that occurs under your account credentials, including bets placed, deposits made and any account settings changed. The following responsibilities apply to all registered players:

• Keep your password confidential at all times. Do not share it with anyone — including friends or family members.
• Do not allow any other person to access or use your v98 account, even temporarily.
• Log out of your account when using shared or public devices.
• Notify v98 support immediately if you suspect your account has been accessed without your authorisation.
• Ensure that your registered email address and contact details remain current and accurate. Update them promptly if anything changes.
• You are responsible for all transactions conducted through your account, including any deposits or bets made before you notify us of any suspected breach.

v98 will never contact you to ask for your password by email, chat or any other channel. Any communication claiming to be from v98 and asking for your password should be treated as fraudulent and reported to our support team immediately.

If you become aware that a minor (anyone under 18) has accessed your account or the v98 platform using your device, you should contact support immediately and consider enabling parental controls on your device. v98 accepts no liability for access by minors using a registered adult's account credentials.

4 Deposits & Withdrawals

All financial transactions on v98 are conducted in Pakistani Rupees (PKR). The platform supports the following payment methods: JazzCash, Easypaisa, Raast, Bank Transfer and debit/credit cards. The availability of specific methods may vary and the current list is always displayed on the Deposit page.

Deposits: Deposits made via JazzCash and Easypaisa are typically reflected in your v98 balance within a few minutes of the transaction being confirmed on the respective mobile wallet network. Bank Transfer and Raast deposits may take longer depending on interbank processing times. v98 does not charge deposit fees, though your payment provider may apply their own transaction fees — please check with your wallet or bank.

Withdrawals: Withdrawal requests are processed in the order they are received. Standard processing times apply for most accounts. VIP members at Gold tier and above benefit from priority withdrawal processing. You must withdraw to a payment method registered in your own name — third-party withdrawals are not permitted under any circumstances.

• Minimum deposit and withdrawal amounts are displayed on the Deposit page and may be updated from time to time.
• v98 reserves the right to request identity verification before processing a withdrawal, particularly for first-time withdrawals or amounts above a certain threshold.
• Withdrawal requests linked to active bonus wagering requirements may be held until the relevant wagering conditions are completed or the bonus is forfeited.
• v98 does not accept deposits from third-party accounts. The payment account you use must be registered in your own name and match your v98 account details.
• Any attempt to deposit funds obtained through fraudulent, illegal or disputed means will result in immediate account suspension and reporting to relevant authorities.

5 Bonuses & Promotions

v98 offers bonuses and promotional offers to registered players from time to time. These include welcome bonuses, deposit match offers, cashback rewards, VIP tier benefits and seasonal promotions tied to cricket events such as PSL and T20 internationals. All bonuses are subject to the specific terms stated at the time the offer is made, as well as the general rules set out in this section.

• All bonuses are subject to wagering requirements. The applicable wagering multiplier and qualifying games will be specified in the individual bonus terms.
• Bonuses are credited to your bonus balance and cannot be withdrawn until the wagering requirements have been fully met.
• Only one bonus may be active at a time unless a promotion explicitly states that it can be combined with another offer.
• Bonuses are for personal use only. They cannot be transferred, exchanged for cash, or assigned to another player.
• If v98 determines that a player has attempted to abuse a promotion — including through the use of multiple accounts, coordinated betting, or other methods designed to exploit bonus terms — the bonus will be cancelled, any associated winnings forfeited, and the account reviewed.
• v98 reserves the right to modify, suspend or discontinue any bonus or promotion at any time with reasonable notice where possible.
• VIP cashback is calculated on net losses within the relevant period and credited directly to your PKR balance according to your tier's stated cashback rate.

Before accepting any bonus, we strongly recommend reading the full terms attached to that specific offer. If anything is unclear, contact support before opting in — not after wagering has begun.

6 Betting & Gaming Rules

The v98 platform offers sports betting (including cricket, PSL, T20, football and esports), live casino games, slots and fish games. Each category has its own specific rules which are made available within the respective section of the platform. The following general rules apply across all gaming and betting activity:

• All bets are final once confirmed. Bets cannot be cancelled or amended after they have been accepted by the system, except in cases where v98 applies a specific cash-out or early settlement feature for a given market.
• v98 reserves the right to void any bet that is placed on an event where the outcome was already known at the time of placing, or where there is clear evidence of data error, pricing error or match irregularity.
• In the event of a cricket match being abandoned, interrupted or shortened, settled bets will follow the rules of the relevant competition's governing body and the specific market rules shown at the time of betting.
• Live casino games — baccarat, roulette, blackjack and others — are operated by certified third-party game providers. Game outcomes are determined by the provider's systems. In the event of a disconnection mid-game, the round will be settled according to the provider's standard disconnection policy.
• Slot and fish game outcomes are determined by certified random number generators (RNGs). v98 does not control game outcomes — these are determined independently by the game provider's certified software.
• Minimum and maximum bet sizes vary by game and market. These are displayed within each game or betting market before you place a stake.
• Suspected use of automated betting software, bots, or any system designed to gain an unfair advantage in any game or market is strictly prohibited and will result in account suspension.

7 Prohibited Conduct

The following actions are strictly prohibited on v98. Any player found to be engaging in prohibited conduct may have their account suspended or permanently closed, balances withheld pending investigation, and may be reported to relevant authorities where applicable.

• Registering more than one account on v98, or assisting another person to register a duplicate account.
• Providing false, inaccurate or misleading personal information during registration or at any subsequent point.
• Using stolen, fraudulent or unauthorised payment methods to fund your account.
• Attempting to launder money or use v98 as part of any financial crime.
• Colluding with other players in casino games or sports betting markets to manipulate outcomes or exploit bonuses.
• Using automated software, bots, scripts or any artificial means to interact with v98 games, betting markets or the platform interface.
• Attempting to hack, exploit, reverse-engineer or otherwise interfere with the v98 platform, its software or its systems.
• Harassing, abusing or threatening v98 staff or other players through any communication channel.
• Allowing or facilitating access to your account by a person under 18 years of age.
• Attempting to exploit any identified bug, glitch or error in the platform for financial gain. Any such gains are not considered legitimate winnings and will be reversed.

8 Intellectual Property

All content on the v98 platform — including but not limited to the website design, graphics, logos, text, game interfaces, software and any other material — is the intellectual property of v98 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

• You may not copy, reproduce, distribute, modify, create derivative works from, publicly display or otherwise exploit any content from v98 without prior written permission.
• The v98 name, logo and associated brand elements are trademarks of the platform and may not be used without authorisation.
• Game content — including slot titles, live casino interfaces and fish game visuals — is owned by the respective third-party game providers and is licensed to v98. Any use of that content outside the platform is subject to the respective provider's intellectual property rights.

9 Limitation of Liability

v98 provides the platform on an "as available" basis. While we work to maintain a stable, reliable service at all times, we cannot guarantee uninterrupted access and are not liable for losses that result from circumstances outside our control, including but not limited to:

• Temporary platform downtime for maintenance, updates or technical faults.
• Interruptions to internet connectivity, mobile network outages or device issues on the player's side.
• Events that affect the result of a sporting fixture in an unusual or unexpected way, where all bets are settled according to standard market rules.
• Losses resulting from a player's own decision to place bets or play casino games — gaming outcomes are inherently uncertain and v98 does not guarantee any return on stakes wagered.
• Unauthorised access to a player's account where the player has failed to maintain the security of their own credentials.

To the maximum extent permitted, v98's aggregate liability to any individual player in connection with their use of the platform is limited to the net deposits made by that player in the 30 days preceding the relevant claim. v98 is not liable for any indirect, consequential, special or punitive damages.

10 Responsible Gaming

v98 is an entertainment platform for adults. Gaming is meant to be a form of leisure — not a way to generate income or to recover financial losses. We take responsible gaming seriously and provide tools to help every registered player stay in control of their gaming activity.

• Deposit Limits: Set a daily, weekly or monthly cap on how much you can deposit. Once set, limits can only be reduced immediately; increases require a cooling-off period.
• Loss Limits: Set a cap on how much you are comfortable losing over a given period. When the limit is reached, no further real-money play is permitted until the period resets.
• Session Time Alerts: Receive a notification when you have been actively playing for a set amount of time, so you can make a conscious decision about whether to continue.
• Self-Exclusion: If you feel you need a break, self-exclusion is available for periods ranging from 30 days to permanent closure. During self-exclusion, you will not be able to log in or receive promotional communications.

These tools are available to every registered player regardless of account tier — they are not restricted to VIP members. To access them, go to your account settings or contact support directly. If you are concerned about your own gaming habits or those of someone you know, the responsible gaming section of this site contains further guidance and resources. Access it at Responsible Gaming.

11 Suspension & Account Closure

v98 reserves the right to suspend or permanently close any account at any time where there is reasonable cause to do so. Grounds for suspension or closure include, but are not limited to:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering or use of stolen payment credentials.
• Chargebacks initiated against v98 transactions without valid cause.
• Failure to complete identity verification within a required timeframe.
• Account inactivity for an extended period, as defined in v98's internal inactivity policy.
• Player-requested self-exclusion or account closure.

Where a suspension is due to a suspected breach and no fraud is confirmed following investigation, the account will be reinstated and any legitimate balance returned. Where fraud is confirmed, balances associated with fraudulent activity will be forfeited.

You may request the closure of your own account at any time by contacting v98 support. Any real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered withdrawal method following standard processing procedures.

12 Changes to These Terms

v98 may update these Terms and Conditions from time to time. Changes may be made in response to platform updates, new product features, regulatory considerations or other operational reasons. When material changes are made, we will update the "Last Updated" date at the top of this page.

Where a change is significant, we will make reasonable efforts to notify registered players — for example by displaying a notice when you next log in. However, it remains your responsibility to check these Terms periodically. Continued use of v98 after any update constitutes your acceptance of the revised Terms.

If you do not agree with a change to the Terms, you should stop using the platform and contact support to request account closure and return of any eligible balance.

13 Contact & Support

If you have any questions about these Terms and Conditions, or about any aspect of your v98 account, our support team is available 24 hours a day, 7 days a week — including PSL match days and public holidays.

• Email: [email protected]
• Live Chat: Available directly from your account dashboard. Average response time under 3 minutes.
• Response Hours: 24/7, including weekends and public holidays in Pakistan.

For account-specific queries — such as a withdrawal question or a bonus dispute — please have your registered email address and account details ready when you contact support. This helps us handle your query faster and more accurately.

For self-exclusion requests or responsible gaming concerns, support is available via the same channels and will handle such requests with priority and care.